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PRIVACY POLICY

Last Updated: June 20, 2026

LucyDream.Shop (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Website”) and purchase digital content.

Please read this Privacy Policy carefully. By accessing or using the Website, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

Depending on how you interact with our Website, we may collect several types of information:

  • Usage and Technical Data: This includes your IP address, browser type and version, operating system, time zone setting, referring websites, and information about how you navigate and interact with our Website.
  • Customer Support Data: If you contact us directly for support (via email), we collect your name, email address, and any information you choose to provide in your message to help resolve your inquiry.
  • No Credit Card or Payment Details: We do not collect, process, or store your credit card, debit card, or bank account information. All payments are handled directly and securely by our third-party checkout partner, Fangate.

2. HOW PAYMENTS AND DISCLOSURES ARE HANDLED (FANGATE)

We use Fangate (operated by AA Consulting LLC) to process all transactions on our Website.

  • Payment Processing: When you initiate a purchase, you are redirected to a secure payment flow powered by Fangate. Fangate’s payment infrastructure is PCI-DSS compliant and purpose-built for compliant payment processing.
  • Data Minimization: We do not store your credit card details or billing address on our servers. Fangate securely collects and processes this billing data to execute the transaction. We only receive confirmation of payment success and the specific content link unlocked by your purchase.
  • Age Verification: Certain digital content may may require age verification at checkout to comply with card network standards. Age checks are managed securely through Fangate and their integrated identity verification partners. We do not receive or store copies of your government-issued identification or biometric data.

For more information on how Fangate processes, secures, and protects your transaction and identity data, please consult the Fangate Privacy Policy on their official platform.

3. HOW WE USE YOUR INFORMATION

We collect and process your information only for lawful purposes, including:

  • To deliver the digital Content you purchased.
  • To monitor, analyze, and maintain the performance, security, and integrity of our Website.
  • To respond to your customer service requests or technical issues.
  • To enforce our Terms of Service and prevent fraudulent transactions or chargebacks.
  • To comply with legal obligations, regulatory demands, or age-gating requirements.

4. COOKIES AND TRACKING TECHNOLOGIES

Our Website may use cookies and similar tracking technologies to enhance your browsing experience:

  • Essential Cookies: Required to make our Website function properly (e.g., maintaining your age-gate approval during your session).
  • Analytics Cookies: Used to understand how visitors use our site, helping us optimize the layout and technical performance.
  • You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable cookies, please note that some parts of this Website may become inaccessible or fail to function properly.

5. DATA SHARING AND THIRD-PARTY DISCLOSURES

We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes. We may share information only in the following limited circumstances:

  • Service Providers: With trusted third parties who assist us in operating our Website and conducting our business (such as web hosting providers and our payment processor, Fangate), provided these parties agree to keep your information confidential.
  • Legal Requirements: If required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.
  • Fraud Prevention: We may share basic transaction history and technical logs with financial institutions, card networks, or fraud-prevention services to resolve payment disputes, chargebacks, or fraudulent activity.

6. DATA SECURITY

We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. YOUR PRIVACY RIGHTS (INCLUDING GDPR & CCPA)

Depending on your geographical location (such as the European Economic Area or California), you may have certain rights regarding your personal data under regional privacy regulations, including:

  • The Right of Access: You can request a copy of the personal data we hold about you.
  • The Right to Rectification: You can request that we correct inaccurate or incomplete data.
  • The Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data, subject to certain legal obligations that require us to retain certain transaction records.
  • The Right to Restrict Processing: You can ask us to restrict the processing of your data under specific conditions.

To exercise any of these rights, please contact us at hi(at)lucydream.shop. We will respond to your request in accordance with applicable laws.

8. PROTECTION OF MINORS

Our Website is strictly intended for individuals who are at least 18 years of age (or the legal age of majority in your jurisdiction). We do not knowingly collect personal data from anyone under the age of 18. If we learn that we have inadvertently collected personal data from a minor, we will delete that information from our systems immediately.

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. CONTACT US

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

  • Email: hi(at)lucydream.shop